Lee & Associates (“Lee & Associates,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we may collect, use, and protect personal information when you interact with our website, advertisements, social media pages, property listings, lead forms, email communications, and real estate services.

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By submitting information to Lee & Associates through our website, a property inquiry, social media lead form, or other communication channel, you acknowledge the practices described in this Privacy Policy.

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1. Information We May Collect

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Depending on how you interact with us, we may collect information such as:

• Name

• Email address

• Telephone number

• Mailing address

• Property address

• Property interests or real estate needs

• Information you voluntarily provide in an inquiry or contact form

• Information submitted through Facebook, Instagram, Meta, or other advertising and lead-generation platforms

• Information related to a request for property information, a showing, consultation, valuation, or other real estate service

• Communications between you and Lee & Associates or one of our real estate professionals

• Basic website and device information collected through cookies, analytics, or similar technologies, if used on our website

 

We seek to collect only information reasonably necessary to respond to inquiries, provide requested services, operate our business, and conduct legitimate marketing activities.

 

2. How We Collect Information

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We may collect information when you:

• Submit a form on our website

• Submit a lead form through Facebook, Instagram, Meta, or another advertising platform

• Request information about a property

• Contact one of our agents or employees

• Request a showing, consultation, or other real estate service

• Subscribe to property updates or marketing communications

• Communicate with us by email, telephone, text message, or social media

• Interact with our website or online advertising

 

Information may also be provided to us through real estate platforms, listing services, referral sources, or other service providers when permitted by law and applicable agreements.

 

3. How We Use Information

 

We may use personal information to:

• Respond to questions and inquiries

• Provide requested property information

• Contact you regarding a property or real estate service in which you expressed interest

• Schedule showings, meetings, or consultations

• Provide brokerage and real estate services

• Maintain records relating to inquiries and client relationships

• Communicate with prospective, current, and former clients

• Send property updates, company news, or other marketing communications when appropriate

• Operate and improve our website, advertising, and marketing

• Measure the effectiveness of advertising campaigns

• Prevent fraud, misuse, or security issues

• Comply with legal, regulatory, brokerage, and recordkeeping requirements

 

If you submit information in response to a particular property advertisement or request, we may use that information to respond to your request and communicate with you about that property or related real estate services.

 

4. Facebook, Instagram and Other Lead Forms

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Lee & Associates may advertise properties and real estate services through Facebook, Instagram, Meta, and other online platforms.

 

When you voluntarily submit a lead form through one of these platforms, the information you provide may be transmitted to Lee & Associates so that we can respond to your inquiry. Submitting a property inquiry does not obligate you to purchase, sell, lease, or otherwise enter into a real estate transaction with Lee & Associates.

We do not treat an inquiry about a particular property as unlimited consent to use your information for unrelated purposes.

 

5. Email Marketing

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We may send emails concerning properties, services, company information, or other real estate-related matters.

Marketing emails sent by or on behalf of Lee & Associates will provide a method for recipients to unsubscribe or manage applicable marketing communications.

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If you unsubscribe from marketing emails, we may still contact you when reasonably necessary regarding an active transaction, requested service, existing business relationship, legal obligation, or direct inquiry.

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6. Telephone Calls and Text Messages

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Providing a telephone number for a property inquiry allows us to contact you regarding that inquiry through appropriate means.

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We will not treat the submission of a telephone number as unlimited authorization for automated or prerecorded marketing calls or text-message campaigns.

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Where additional consent is legally required for a particular type of telephone or text-message marketing, we will seek that consent separately.

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Consent to receive marketing communications is not a condition of purchasing or receiving brokerage services from Lee & Associates.

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7. How We Share Information

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We may share information when reasonably necessary to provide our services or operate our business, including with:

• Lee & Associates brokers, agents, employees, and authorized personnel

• Technology and website service providers

• Customer relationship management and communication providers

• Email marketing providers

• Advertising and analytics providers

• Real estate transaction professionals when necessary for a transaction

• Governmental, regulatory, legal, or law-enforcement authorities when required by law

 

Service providers may receive information only as reasonably necessary for the services they perform on our behalf.

Lee & Associates does not sell personal information to third parties for monetary compensation.

 

8. Advertising, Cookies and Analytics

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Our website and advertising may use cookies, pixels, analytics tools, or similar technologies to understand website activity, measure advertising effectiveness, improve our marketing, and provide relevant advertising.

These technologies may collect information such as browser type, device information, pages visited, referring websites, approximate location derived from an IP address, or interactions with advertisements.

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Your browser or device may provide settings that allow you to limit or disable certain cookies or tracking technologies.

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9. Data Security

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Lee & Associates takes reasonable administrative, technical, and organizational measures designed to protect personal information in our possession.

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However, no website, email system, internet transmission, or electronic storage method can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security of information transmitted electronically.

 

10. Data Retention

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We may retain personal information for as long as reasonably necessary to respond to inquiries, provide real estate services, maintain business and transaction records, satisfy brokerage or legal recordkeeping obligations, resolve disputes, enforce agreements, and support legitimate business operations.

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Retention periods may vary depending on the nature of the information and our legal or regulatory obligations.

 

11. Your Choices

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You may ask us to:

• Stop sending you marketing emails

• Update or correct contact information you previously provided

• Stop certain marketing communications

• Answer questions about information you previously submitted to us

 

You may unsubscribe from marketing emails using the unsubscribe mechanism included in those communications.

Requests relating to an active real estate transaction or records we are legally required to maintain may be subject to applicable legal and regulatory requirements.

 

12. Third-Party Websites and Services

 

Our website, advertisements, emails, or social media pages may contain links to third-party websites or services.

Lee & Associates is not responsible for the privacy practices, security, or content of third-party websites or services. We encourage users to review the privacy policies of those services separately.

 

13. Children's Privacy

 

Our website and real estate services are not directed toward children under 13, and we do not knowingly seek to collect personal information directly from children under 13 through our website or advertising.

 

14. Changes to This Privacy Policy

 

We may update this Privacy Policy periodically to reflect changes in our business practices, technology, legal requirements, or services.

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15. Contact Lee & Associates

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Questions regarding this Privacy Policy or our privacy practices may be directed to:

 

Lee & Associates
10070 Mt. Zion Road
Linville, VA 22834

 

Phone: (540) 437-3728

Email: admin@leeandassoc.com

Website: leeandassoc.com